Privacy Policy
Effective Date: March 10, 2026
Techno Bharat Solutions (“we,” “us,” or “our”) operates the website www.technocustomerservice.co.in. We are committed to protecting the privacy of our users and ensuring transparency in how personal and technical information is collected, used, stored, and safeguarded.
1. Information We Collect
We collect information to provide services efficiently and improve website performance. The types of information collected include:
a) Personal Information
Information voluntarily submitted by users while requesting or booking services, including but not limited to:
Full name
Mobile phone number
Service address and location details
This information is collected only when necessary to fulfill service requests.
b) Technical and Usage Information (Automatically Collected)
When users visit our website, certain information is automatically collected through standard tracking technologies, including:
Internet Protocol (IP) address
Browser type, version, and language
Device type, operating system, and screen resolution
Date and time of visits
Pages viewed, clicks, and interaction behavior
2. Legal Basis and Purpose of Data Collection
The information collected is used strictly for legitimate business purposes, including:
Service Delivery: To contact users, confirm service requests, and provide doorstep appliance repair services within our operational regions.
Customer Communication: To respond to service inquiries, confirmations, follow-ups, and support-related communication.
Analytics and Performance Monitoring: To understand user behavior, traffic patterns, and service demand for operational planning.
Advertising and Conversion Measurement: To evaluate the effectiveness of digital marketing campaigns using tools such as Google Analytics, Google Tag Manager, and advertising pixels. IP addresses may be used for security monitoring, fraud prevention, and advertising optimization.
Website Functionality Improvement: To detect technical issues, improve website stability, and enhance overall user experience.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to support core website functions and analytics.
These technologies are used to:
Measure advertising conversions and campaign performance
Store user preferences and session information
Improve website speed, navigation, and usability
Users may manage or disable cookies through their browser settings. Disabling cookies may affect certain features or functionality of the website.
4. Data Storage and Security Measures
We implement reasonable administrative, technical, and physical security safeguards to protect collected information from:
Unauthorized access
Accidental loss
Misuse or alteration
Unlawful disclosure
Data is stored only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
5. Data Sharing and Disclosure
Techno Bharat Solutions does not sell, lease, or trade personal or technical data to third-party marketing entities.
Information may be shared with trusted technology and analytics service providers strictly for operational, analytical, and advertising measurement purposes.
All such data sharing is limited to what is necessary for business operations and complies with applicable privacy standards.
6. User Rights and Control
Users have the right to:
Request access to personal information held by us
Request correction of inaccurate or incomplete data
Request deletion of personal data, subject to legal or operational requirements
Requests may be made using the contact details provided below.
7. Policy Updates
Techno Bharat Solutions reserves the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on this website, with the updated effective date clearly indicated.
8. Contact Information
For questions, concerns, or requests related to this Privacy Policy or personal data handling, please contact:
Techno Bharat Solutions
Email: technobharatsolutions@gmail.com
Phone: 09006734925